Malcolm Gladwell tells the story about
how a food industry consultant was put
in charge of discovering what kind of
spaghetti sauce people like to eat.
When the consultant asked the “experts”,
they described runny sauces as the most
authentic so the most preferred. But
when they were actually given taste
tests, they overwhelming chose “thick
and chunky” sauces. At that time, there
were no “thick and chunky” pasta sauces
on the market even though that is what
people wanted. The consultant worked
with Prego to come out with many of
kinds of “thick and chunky” sauces, and
no if you go to the supermarket you
could find dozens of “thick and chunky”
style sauces – the thicker and chunkier
the better.
How is this like “Chunky
Learning”? If I ask people
what kind of training programs they
want, they describe week long programs,
and very complex delivery. But when
actually given the choice between
getting their training in the “chunky”
format (bite size chunks of learning)
and week long programs (such as
eLearning or half-day programs) some
reach for the chunky style.
How do people learn most effectively?
Studies tend to agree that learners need
to find ways to apply their learning,
and that learning should happen close to
the time that it can be applied. Also,
retention rates of learning in a
traditional lecture format are
practically nil. Now there are
instructors that can make lectures or
week long programs very effective, but I
postulate that what they are really
delivering is “chunky” in that they have
broken down the learning into “bite size
chunks” : The learner takes a bite,
then there is learner application, then
another bite, and so on.
Please allow digestion between bites!
